HDE-INT-HDX HCL Discover Integration with HCL Digital Experience

Course: HDE-INT-HDX HCL Discover Integration with HCL Digital Experience

Description

  • This course is for users who want to understand why and how to integration HCL Discover with HCL Digital Experience.
  • This course will help you to better understand the possible outcomes of integration for your site users and how you may use and configure it.
  • You may also learn how to set up the integration as an administratior
  • Integrate HCL Discover with HCL Digtial Experience to
    • Deliver frictionless and personalized experiences that delight your customers and attain your business targets
    • Providesenhanced online customer experiences for improved customer experience and loyalty
    • Quantitative data and qualitative experience information necessary to understand customers' TRUE digital experiences
    • Improved performance across digital web channels (e.g. desktop, mobile, and tablet)
    • Proactive Struggle detection and address user struggles in real time
    • Business Impact and Opportunity Analysis
    • Browsing Behaviors Analytics
    • Live Session Replay
    • Improve user experience, by capturing and analyzing behavioral data
    • Obtain visibility into business impact and opportunities
  • You need to watch all lesson videos until the end to get your lessons completed.

Objectives

  • This course helps you understand why and how you need to integration HCL Discover with HCL Digital Experience.
  • You will learn what outcomes it may bring and how to use it.

Pre-requisite(s)

Progreso